In the European Union (EU), all consumers have the right to request any and all private data that a travel agency, tour operator, airline company or organisation working in the travel and tourism industry might hold about them. They can also dispute it, request changes, and even require it to be deleted. This is called […]

The legislation has a big impact on the way travel agencies and their marketers use their proposal management and travel itinerary builder software and how organizations obtain, store, manage or process the personal data of EU citizens.